Context

The IT department is responsible for designing and developing tools used internally, which can be used to analyze IS states, carry out inventories, manage authorizations, or even report incidents.
Enedis calls on Devoteam to refocus the design approach around user needs, with the need to implement the UX methodology within the various projects.

Demand and objectives

As a UX/UI designer, my main job is to set up the methodology for each project, from user interviews to prototype creation through the organization of workshops. The projects mainly consist of redesigns of existing tools, or the addition of functionalities.

Intervention and results

As the only UX/UI designer on the team, I am responsible for the application of the methodology, and I also have a role of evangelizing the approach within the teams, who are not very aware of the implications of the profession but are very demanding of support and explainations.